Shipping policy

• Orders are processed within 3–5 business days unless otherwise stated

• Please note: processing time does not include shipping time.

Shipping Rates:

• Shipping costs are calculated at checkout

• Flat-rate shipping may apply during promotions

• Shipping fees are non-refundable

Once Your Order Ships:

• You will receive a confirmation email with tracking information

• Em&Co is not responsible for shipping delays caused by the carrier, weather, or holidays

• We are not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession

Address Accuracy:

• Please ensure your shipping address is correct before placing your order

• We are not responsible for orders shipped to an incorrect address provided by the customer

Returned to Sender:

• Packages returned due to incorrect address or delivery refusal will be subject to additional shipping fees to be reshipped

By placing an order with Em&Co, you agree to this shipping policy.

Thank you for supporting our small business. It truly means the world to us! 💕